Meghalaya Power Distribution Corporation Ltd.

Meghalaya Power Distribution Corporation Ltd has met the Business Reform Action Plan (BRAP) recommendations for Ease of Doing Business. See the EoDB links below for details.

Reform No	Area	Sub-Area	Reform Details	Compliance Status
168	Obtaining Utility Permits	Obtaining Electricity connection	States to have a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for: i. Obtaining New electricity connection	Apply New Connection
169	Obtaining Utility Permits	Obtaining Electricity connection	Reduce the number of mandatory documents required for obtaining the electricity connection to: i. Proof of identity of the user ii. Proof of ownership/occupancy (in case of owned/leased premise) iii. Authorization document (in case of firm or company)	View Notification
170	Obtaining Utility Permits	Obtaining Electricity connection	Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain	View Outages
173	Obtaining Utility Permits	Obtaining Electricity connection	Ensure that charged electrical connections (up to 150 KVA) is provided within Seven days (where no ‘Right of Way’ (RoW) is required) and in Fifteen days where RoW is required from concerned agencies	View Notification
174	Obtaining Utility Permits	Obtaining Electricity connection	Mandate to Publish an online dashboard in public domain with following features: i. Clearly publish the data on number of applications received and granted, time taken, and fee incurred to grant approvals/certificate ii. Highlight that the dashboard is updated preferably on real time or updated regularly (daily/weekly/fortnightly/monthly). Date and time of information updation may be mentioned	View Dashboard
176	Obtaining Utility Permits	Obtaining Electricity connection	Mandate DISCOMS to design and publish an online dashboard in public domain to provide information on quality of electricity service supply division wise having following parameters and updated on real time basis: i. Average Hours of Steady supply voltage supplied to consumers per week ii. Number and hours of disruptions/ power cuts per week iii. Reason for power disruptions	View Dashboard
177		Obtaining Electricity connection	Establish an Online Grievance Mechanism and define working procedures and escalation matrix (including service timelines, reverting to business etc.) for Grievance handling	Register View SOP
178	Obtaining Utility Permits	Obtaining Electricity connection	i. Mandate external electricity installation works typically carried out by a licensed professional/ company ii. Mandate the frequency of the following: a. Inspection by contractor/company that performed external installations b. Issuance of certificate of compliance by contractor/ company c. Check quality of external installation works by contractor/ company iii. Mandate the quality check or final inspection by a third party to ensure the quality and safety of external electricity installations	View Notification
179	Obtaining Utility Permits	Obtaining Electricity connection	i. Mandate internal electricity installation works typically carried out by a licensed professional/ company ii. Mandate the frequency of the following: a. Inspection by contractor/company that performed internal installations b. Issuance of certificate of compliance by contractor/ company c. Check quality of internal installation works by contractor/ company iii. Mandate the quality check or final inspection by a third party to ensure the quality and safety of internal electricity installations	View Notification
180	Obtaining Utility Permits	Obtaining Electricity connection	Mandate qualification of third party carrying-out the electrical wiring installation works: a. Minimum number of years of experience b. Education qualification (for example, university degree/ diploma/ certificate in the relevant field) c. Pass a qualification exam	View Notification

MePDCL Compliance Status for EoDB BRAP-2024